How will I know you got my ticket?
You will receive an email within a minute to confirm we received your message.
I already opened a ticket, but I forgot to include something
To add more information to your ticket, just reply to the email we sent you.
What makes a good support ticket?
The more information you can give about the problem, the faster we will be able to assist you.
Please try to answer the following questions:
- What were you doing when you saw the problem?
- How can we reproduce it?
- What did you expect to happen?